CV66 App Privacy Policy

Welcome to the CV66 App Privacy Policy. CV66 App ("we", "us", "the Platform") operates the online gaming platform at cv66-app.org. This Privacy Policy explains how CV66 App collects, uses, stores, and protects the personal data of players and visitors ("you", "your") who use our platform.

By registering an account on CV66 App or continuing to use our platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how CV66 App handles your personal data, please do not use the platform.

CV66 App is committed to handling your personal data responsibly and transparently. We collect only what we need, use it only for legitimate purposes, and protect it with appropriate technical and organisational measures. Your trust matters to us, and we take our data protection obligations seriously.

CV66 App collects the following categories of personal data from players and platform visitors:

CV66 App collects personal data through the following means:

• Direct interactions: When you register an account, make a deposit, request a withdrawal, contact support, or respond to a promotion on CV66 App, you provide us with personal data directly.
• Automated technologies: When you visit cv66-app.org or use the CV66 App platform, we automatically collect technical and usage data through cookies, server logs, and similar technologies.
• Third-party payment providers: When you make a deposit or withdrawal via bKash, Nagad, or Rocket, we receive transaction confirmation data from those providers.
• Identity verification services: When you submit identity documents for KYC verification, we may use a third-party verification service to confirm the authenticity of those documents.

CV66 App does not purchase personal data from data brokers or third-party list providers. All data we hold about you has been collected directly from you or generated through your use of the platform.

CV66 App uses your personal data for the following purposes:

• Account management: To create, maintain, and manage your CV66 App player account, including processing deposits and withdrawals.
• Identity verification: To verify your age and identity as required for responsible gaming compliance and payment processing.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the CV66 App platform.
• Customer support: To respond to your queries, complaints, and support requests in a timely and effective manner.
• Responsible gaming: To monitor your gaming activity and provide responsible gaming tools, including deposit limits, session reminders, and self-exclusion options.
• Platform improvement: To analyse usage patterns and improve the CV66 App platform, games, and user experience.
• Marketing communications: To send you promotional offers and updates about CV66 App, where you have consented to receive such communications. You can opt out at any time.
• Legal compliance: To comply with applicable laws, regulations, and lawful requests from regulatory or law enforcement authorities.

CV66 App does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients only where necessary and for the purposes described in this Privacy Policy:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your deposits and withdrawals securely.
• Identity verification providers: Third-party KYC services may process your identity documents to confirm your identity on behalf of CV66 App.
• IT and platform service providers: Companies that provide hosting, security, analytics, and technical support services to CV66 App may have access to data as part of their service delivery, under strict confidentiality obligations.
• Regulatory and law enforcement authorities: CV66 App will disclose personal data to competent authorities where required to do so by law, court order, or regulatory requirement.
• Fraud prevention agencies: Where we suspect fraudulent activity, we may share relevant data with fraud prevention organisations to protect the platform and other players.

CV66 App uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit a website.

CV66 App uses the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in to your CV66 App account. You cannot opt out of essential cookies.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on CV66 App.
• Analytics cookies: Help us understand how players use CV66 App so we can improve the platform. Data collected is aggregated and anonymised where possible.
• Security cookies: Used to detect and prevent fraudulent activity and protect your CV66 App account.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of CV66 App. CV66 App does not use third-party advertising cookies or tracking pixels for external ad networks.

CV66 App implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and CV66 App servers.
• Encryption at rest for sensitive data including payment information and identity documents.
• Access controls ensuring that only authorised CV66 App personnel can access personal data, and only to the extent necessary for their role.
• Regular security assessments and penetration testing of the CV66 App platform.
• Secure data centres with physical access controls and environmental protections.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, CV66 App will notify affected players and relevant authorities as required by applicable law.

CV66 App retains your personal data for as long as your account is active and for a reasonable period thereafter, or as required by applicable law. Specific retention periods include:

• Account data: Retained for the duration of your account and for up to 5 years after account closure, as required for legal and compliance purposes.
• Transaction records: Financial transaction data is retained for a minimum of 5 years to comply with anti-money laundering regulations.
• Identity verification documents: Retained for the period required by applicable KYC regulations, typically 5 years from the date of verification.
• Support communications: Retained for up to 2 years after the resolution of the relevant support case.
• Technical and usage data: Typically retained for up to 12 months in identifiable form, after which it may be anonymised for analytical purposes.

When personal data is no longer required, CV66 App securely deletes or anonymises it so that it can no longer be associated with you as an individual.

As a CV66 App player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team through your account or via the FAQ page.

CV66 App is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not register an account or use CV66 App in any way.

If CV66 App becomes aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on CV66 App, please contact our support team immediately.

CV66 App may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and notify registered players via email or an in-platform notification before the changes take effect.

We encourage you to review this Privacy Policy periodically. The most current version is always available at cv66-app.org/privacy-policy. Your continued use of CV66 App after any update to this Privacy Policy constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how CV66 App handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Available within your CV66 App account after login — the fastest way to reach us.
• FAQ: Visit our FAQ page for answers to common questions about your account and data.
• Responsible Gaming: For responsible gaming tools and support, visit our Responsible Gaming page.
• Terms and Conditions: For the full platform rules, see our Terms and Conditions.

CV66 App takes all privacy concerns seriously and will investigate and respond to every query we receive. We aim to resolve data-related requests within 30 days of receipt.